Join Our Team

Two Locations:
Portland
Cascade Locks

ENGINEER - Portland

Vessel engineer experience preferred. Pre-employment drug screen and random D.O.T. drug testing schedule required. Flexible schedule for day, early mornings, evenings, late nights, weekends and holidays.

Responsibilities:

• -Complete Portland Spirit training for deckhand, Sr. deckhand and engineering.
• -Reports to and carries out the directives of the Captain.
• -Delegates, instructs and assists deck crew in the execution of said directives.
• -Possess knowledge of all Portland Spirit boat engines and mechanical equipment.
• -Possess thorough knowledge of the location and use of all safety equipment on board each boat and emergency response of all crew (including food & beverage, bar and galley).
• -Capable of thinking clearly and performing while under pressure.
• -Demonstrate good leadership ability, able to prevent and take charge of chaotic situations.
• -Good public relation skills.
• -Maintain preventive maintenance schedules to AWI standards.
• -Capable of troubleshooting and initiating basic repairs on mechanical equipment.
• -Oversee and work with contractors.
• -Able to work under the direction of others as well as manage others and/or work alone.
• -Present crew evaluation critiquing the performance of the deck crew.

Skills and Requirements:

• Basic electrical and power tool knowledge.
• Marine diesel engine experience preferred.
• Management experience preferred.
• TWIC certification or obtainment of certification required upon hire.


• Pay range: $10.00 per hour plus Gratuity

DECKHAND - Portland

Deckhand experience preferred. Pre-employment drug screen and random D.O.T. drug testing schedule required. Flexible schedule for day, early mornings, evenings, late nights, weekends and holidays.

Responsibilities:

• -Completion of AWI deck and Senior Deckhand safety training.
• -Thorough knowledge of the safety equipment location and use on all AWI boats and emergency response of all crew (food & beverage, bar, and galley).
• -Possess the ability to direct emergency response.
• -Demonstrate good leadership and the ability to perform under pressure.
• -Reports directly to and carries out the directives of the engineer.
• -Delegates, instructs and assists the deck crew in the performance of routine duties and assigned tasks.
• -Demonstrate ability to identify and address safety and maintenance projects as they arrive and file concise repair reports accurately describing repairs implemented and/or the materials needed to initiate repairs.
• -Good public relations.

Skills and Requirements:

• Good Management skills.
• Good Leadership ability.
• Maritime background helpful but not required.
• TWIC certification or obtainment of certification required upon hire.


• Pay range: $9.00 per hour plus Gratuity

LEAD COOK - Portland

Will be directly responsible for daily food service operations. Position will be responsible for managing, supervising, and training of all on-board galley personnel. Position will ensure a high level of food quality, while helping to maintain budget figures for labor and food cost. The main focus will be to ensure that the guests perceive a high value of food service and true customer satisfaction.

Responsibilities:

• -Protects the integrity of the executive chefs reputation.
• -Leads by example; follows all Company quality standards for food preparation, storage and rotation, line cooking procedures, and all safe work practices.
• -Responsible for maintaining and controlling the overall quality, consistency, preparation, and presentation of all assigned products.
• -Oversee and assist in the development of menus and the preparation of food.
• -Communicates with the executive chef, chef, or sales department as to cruise schedule and details to organize the meal service for each function.
• -Works closely with executive chef, chef, and cruise manager to ensure quality events and services.
• -Assist with purchasing, receiving, and inventory of galley food and supplies.
• -Perform side work, set-up, and close-down procedures in compliance with federal, sate, and local law as well as company specifications.
• -Assist in the supervision on the kitchen.
• -Assist with the training of all galley personnel.

Skills and Requirements:

• Three years experience in lead or supervisory position in restaurant kitchen environment.
• Food Handlers card required upon hire.
• Basic computer skills Ability to work in fast paced environment and work as a team player.
• Ability to do repeated bending and lifting.
• Ability to be on your feet for extended periods of time.


• Pay range: $10-$12 per hour plus Gratuity - DOE

SERVER - Portland

Will be directly responsible for the daily guest services on all Portland Spirit ships. Position will be directly responsible for all related styles of service, including, but not limited to, table side, banquet, and cocktailing. Main focus will be to ensure customer perceives high value of service provided and true customer satisfaction. Flexible schedule, with emphasis on evenings, weekends, and holidays.

Responsibilities:

• -Assist in marine operations as necessary, including, but not limited to, safety drills, ship cleanliness, and deckhand duties.
• -Involved in all facets of customer services and amenities provided to guests.
• -Responsible for daily record keeping and handling money outlined by the Accounting Department and Service Management.
• -Adheres to side work, set-up and close down, procedures and ensures ship cleanliness.
• -Maintains a high level of customer service.
• -Adheres to uniform policy and tip policy, monitors product costs, and initiates teamwork.
• -Communicates with the Cruise Director as to cruise details as it pertains to service and photography.
• -Involved with entertaining guests as directed by the Entertainment Coordinator.
• -Assists Cruise Director on duty in capacity needed, including, but not limited to, the greeting and seating of guests and service of customers.
• -Assists the Bar Manager in other duties to enhance the whole Portland Spirit operation.
• -Display a constant awareness of ones surroundings in regards to safety, cleanliness, and repairs.
• -Assist with selling photographs and gift shop operations.
• -Pre-employment drug test and enrolled in random D.O.T. drug testing schedule.
• -Required to sing opening and closing songs.

Skills and Requirements:

• Restaurant or catering background required. (Food Handlers Card and OLCC required)
• Entertainment background preferred but not required.
• Wine, alcohol and beer knowledge desired.
• Able to carry, push or pull up to 50 lbs.
• Ability to repeatedly bend, lift, climbing of stairs, pushing wheelchairs and standing for extended periods.
• Ability to work in a fast-paced environment and ability to work as a team player.
• Experience in cash handling and understanding basic math.
• Highly skilled in relating to people.


• Pay range: Oregon Minimum Wage plus Gratuity

BUSSER/PHOTOGRAPHER - Portland

Will be directly responsible for the daily guest/photograph services on all Portland Spirit ships. Position will be directly responsible for supporting the servers in all related styles of service, including, but not limited to, table side, and banquet. Main focus will be to ensure customer perceives high value of service provided and true customer satisfaction. Flexible schedule, with emphasis on weekends and evenings.

Responsibilities:

• -Assist in marine operations as necessary, including, but not limited to, boat maintenance safety drills, ship cleanliness, and deckhand duties.
• -Assists wait staff in all facets of food and beverage service, including, but not limited to, removal of dirty dishes from tables, refilling of table basics such as bread and water, and supplying of buss station products, such as coffee, cream, and service dishes.
• -Adheres to side work, set-up and close down, procedures and ensures ship cleanliness.
• -Maintains a high level of customer service, including, but not limited to, adhering to uniform policy and tip policy, monitoring product costs, and initiating teamwork.
• -Communicates with the Cruise Director as to cruise details as it pertains to service.
• -Involved with entertaining guests as directed by the Entertainment Coordinator.
• -Assists Cruise Director on duty in capacity needed, including, but not limited to, the greeting and seating of guests and service of customers.
• -Takes, develops, and sells guest boarding photographs and assists with gift shop operations.
• -Responsible for daily record keeping and handling money outlined by the Accounting Department and Service Management.
• -Pre-employment drug test and enrolled in random D.O.T. drug testing schedule.
• -Required to sing opening and closing song.

Skills and Requirements:

• Restaurant or catering background recommended. (Food Handlers card required.)
• Able to carry, push or pull up to 50 lbs.
• Ability to repeatedly bend, lift, climbing of stairs, pushing wheelchairs and stand for extended periods.
• Ability to work in a fast-paced environment.
• Ability to perform proper cash handling procedures.
• Self-motivated and self-directed.
• Highly skilled in relating to people and work as a team player.
• Entertainment background preferred but not required.


• Pay range: Oregon Minimum Wage plus Gratuity

CUSTOMER SERVICE REPRESENTATIVE - Portland

Your main focus will be to ensure excellent customer service while assisting passengers and visitors. This position is also directly responsible for processing telephone and in-person reservation requests for individual and small group purchases.

Responsibilities:

• -Answering high volume of incoming telephone calls and directing calls.
• -Knowledge of all general information regarding cruise schedules, services, prices and general boat inquiries.
• -Cash handling and other monetary transactions.
• -Processing and balancing payments with the Accounting Department.
• -Accurate entering of all computer data.
• -Able to troubleshoot; Problem solve; work independently.
• -Extremely dependable is an essential function of this position.
• -Procedures to open and close the building.
• -Assisting with all administrative duties; typing documents, mailings, copying and correlating materials.
• -Clerical support to all Portland Spirit departments.
• -Position includes all of the above; but not limited to.

Skills and Requirements:

• Excellent customer service experience.
• Excellent communication skills; written and oral.
• Proficient in English and telephone etiquette.
• Experience in cash handling and understanding basic math.
• Knowledgeable in computers.
• Required to wear a headset while working at your desk.
• Typing accuracy, minimum of 30 wpm.
• Capable of lifting and carrying 40 pounds.
• Ability to multi-task, self-starter, organized, flexible schedule and team player.

Job Specifics:

• Starting at $9.00 an hour
• Pre-Employment drug testing
• Fragrance free building

Work Schedule:

• Schedule varies with season
• Up to 40 hours per week
• Including weekend & holidays

Benefits:

• 50% family member discount
• Direct Deposit
• Eligible for Health Insurance

CRUISE MANAGER - Portland

Portland Spirit - Portland, OR

As a Cruise Manager, you are responsible for all cruise service staff and services aboard the Portland Spirit cruises. You will be directly responsible for managing cruises, as well as, all duties set forth for the administration of service department. Your main focus will be to ensure customer perceives high value of service provided and true customer satisfaction. You must possess a willingness to do whatever needs to be done to insure that the vessels of the AWI fleet look and perform to the standards of the company.
Ideal candidates must have a flexible schedule, with emphases on weekends, evenings and holidays.
Cruise managers must complete a pre-employment drug test and will continue to be enrolled in random D.O.T. drug testing schedule per Coast Guard regulations.

Responsibilities:

• -Communicates regularly with Executive Service Director to ensure high level of customer service and a consistency in operation.
• -Responsible for daily record keeping, relevant to a specific cruise, including but not limited to end of cruise paperwork. Record keeping is specific and you are to use the guidelines given by the Accounting Department and Service Manager.
• -Responsible for all aspects and details of the cruise, oversight includes cruise time lines, product quality, staff appearance, coordination of seating charts and floor plans, inspection of aesthetics and safety of the ships and personnel assurance of guest satisfaction.
• -Maintains a high level of customer service, including, but not limited to, adhering to uniform policy and tip policy, monitoring product costs, and initiating teamwork.
• -Communicates with the Executive Service Director as to cruise details as it pertains to service and photography.
• -Involved with entertaining guests as directed by the Entertainment Manager.
• -Completion of an AWI deck training manual and knowledge of the location and use of all emergency equipment.
• -Display a constant awareness of one’s surroundings in regards to safety, cleanliness, and repairs.
• -Must be able to perform 100% of all duties during emergency or safety situations.
• -Assists the Executive Service Director and Assistant General Manager in other duties to enhance the whole Portland Spirit operation.

Skills and Requirements:

• Restaurant or catering background required with some management experience.
• Ability to do repeated bending, lifting, climbing of stairs, and extended periods on your feet.
• Ability to work in a fast-paced environment and ability to work as a team player.
• Food Handler’s card and OLCC permit required.

ASSISTANT MANAGER OF THE VISITOR'S CENTER/LOCKS CAFE

As a Manager, you are responsible for all staff in the Locks Café, Gift Shop, and Customer Service Department. You will be directly responsible for managing day-to-day operations of the Visitor Center, as well as all the administrative duties. Your main focus will be to ensure that the customer perceives a high value of service provided and true customer satisfaction. You must be willing to do whatever it takes to insure that the Visitors Center is operated with the standards of the Portland Spirit. Flexible schedule, with emphases on weekends, evenings and holidays. Seasonal, full-time from April through October. Pre-employment drug test.

Responsibilities:

• -Communicates daily with the General Manager in Cascade Locks to ensure high level of customer service and consistency.
• -Managing and training all employees at the Visitors Center.
• -Responsible for daily record keeping, including but not limited to end of the day paperwork.
• -Disbursing cash and balancing of all the employees transactions. Record keeping is specific using the guidelines given by the Accounting Department.
• -Responsible for all aspects and details of the day-to-day operation, product quality, staff appearance, inspection of aesthetics and safety.
• -Maintains a high level of customer service, including, but not limited to, adhering to uniform policy, monitoring product costs, and initiating teamwork. Assisting with customers and/or visitors to the Visitor Center.
• -Display a constant awareness of ones surroundings in regards to safety, cleanliness, and repairs.
• -Must be able to perform 100% of all duties during emergency or safety situations.
• -Responsible for all of the opening and closing procedures for the entire building.
• -Assisting the cruise managers in all cruises—public and private.
• -Responsible for general information regarding cruise schedules, services and prices.
• -Maintains the visitor brochures informational racks, ordering, stocking.
• -Must be a self-starter, able to multi-task, very organized, pro-active and resourceful in carrying out work assignments and follow through.
• -Assist the Office Manager in other duties to enhance the whole Portland Spirit operation.

Skills and Requirements:

• Management experience required.
• Computer skills required and knowledge of the Point of Sales System helpful.
• Ability to do repeated bending, lifting climbing of stairs, and extended periods on your feet.
• Food Handlers card and OLCC permit required.
• Knowledgeable with computers.
• Required to wear a headset when answering phones.
• Typing accuracy.

Job Specifics:

• Starting Wage: $12.00 an hour
• Pre-Employment drug testing
• Fragrance free building

Work Schedule:

• Schedule varies with season
• Up to 40 hours per week
• Including weekend & holidays

Benefits:

• 50% family member discount
• Direct Deposit
• Eligible for Health Insurance

STERNWHEELER CAPTAIN

Columbia Gorge Sternwheeler - Cascade Locks, OR

Captain experience and resume necessary. Pre-employment drug screen and enrolled in random D.O.T. drug testing schedule required. Flexible schedule for day, early mornings, evenings, late nights, weekends and holidays.

Responsibilities:

• -Complete Sternwheeler Deckhand, Senior Deckhand and Engineering training.
• -Knowledgeable of all boats engines and other mechanical equipment.
• -Know the state of repair and readiness of your vessel.
• -Manage the operations staff on duty and operate Portland Spirit vessels in a manner that insures compliance with USCG regulations, federal law and the standards, policies and procedures set forth by Portland Spirit.
• -Insure a positive and professional image of the operations department to the other departments, passengers and general public through performance, attitude and appearance.
• -Possess an in depth knowledge of the lower Willamette and lower Columbia rivers.
• -Deliver safety announcements (and narration when applicable) over public address system.
• -Work closely with Cruise Manager and Chef to create a safe and pleasant working environment, cooperation between departments and compliance with all company policies and procedures as well as the highest quality presentation possible to our guests and the general public.
• -Identify safety and maintenance projects and determine practicality of delegating repairs to operations staff on duty or filing a repair order. Schedule contract labor as needed to maintain cruise schedule.
• -Train and educate Deck, Sr. Deck and Engineers in the rules of the road, navigation, chart work and the practices of good seamanship. Encourage advancement within the company and acquisition of M.M.D’s.
• -Train operations crew in public relations, including, but not limited to, dealing with intoxicated persons and assisting children and physically challenged people.
• -Increase or decrease operations staff in accordance with passenger count requirements.
• -Present status reports and recommendations to the operations manager regarding promotion, demotion and termination of operations personnel.
• -Enforce disciplinary action within the guidelines of the department and the company.
• -Authorize and arrange voyage repairs to ensure that your vessel does not miss a scheduled cruise.

Skills and Requirements:

• 100 ton Master License Certification
• Excellent public relations skills required
• TWIC certification or obtainment of certification required upon hire.

ENGINEER - Cascade Locks

Vessel engineer experience preferred. Pre-employment drug screen and random D.O.T. drug testing schedule required. Flexible schedule for day, early mornings, evenings, late nights, weekends and holidays.

Responsibilities:

• -Complete Portland Spirit training for deckhand, Sr. deckhand and engineering.
• -Reports to and carries out the directives of the Captain.
• -Delegates, instructs and assists deck crew in the execution of said directives.
• -Possess knowledge of all Portland Spirit boat engines and mechanical equipment.
• -Possess thorough knowledge of the location and use of all safety equipment on board each boat and emergency response of all crew (including food & beverage, bar and galley).
• -Capable of thinking clearly and performing while under pressure.
• -Demonstrate good leadership ability, able to prevent and take charge of chaotic situations.
• -Good public relation skills.
• -Maintain preventive maintenance schedules to AWI standards.
• -Capable of troubleshooting and initiating basic repairs on mechanical equipment.
• -Oversee and work with contractors.
• -Able to work under the direction of others as well as manage others and/or work alone.
• -Present crew evaluation critiquing the performance of the deck crew.

Skills and Requirements:

• Basic electrical and power tool knowledge.
• Marine diesel engine experience preferred.
• Management experience preferred.
• TWIC certification or obtainment of certification required upon hire.


• -Pay range: $10.00 per hour plus Gratuity

DECKHAND - Cascade Locks

Deckhand experience preferred. Pre-employment drug screen and random D.O.T. drug testing schedule required. Flexible schedule for day, early mornings, evenings, late nights, weekends and holidays.

Responsibilities:

• -Completion of AWI deck and Senior Deckhand safety training.
• -Thorough knowledge of the safety equipment location and use on all AWI boats and emergency response of all crew (food & beverage, bar, and galley).
• -Possess the ability to direct emergency response.
• -Demonstrate good leadership and the ability to perform under pressure.
• -Reports directly to and carries out the directives of the engineer.
• -Delegates, instructs and assists the deck crew in the performance of routine duties and assigned tasks.
• -Demonstrate ability to identify and address safety and maintenance projects as they arrive and file concise repair reports accurately describing repairs implemented and/or the materials needed to initiate repairs.
• -Good public relations.

Skills and Requirements:

• Good Management skills.
• Good Leadership ability.
• Maritime background helpful but not required.
• TWIC certification or obtainment of certification required upon hire.


• Pay range: $9.00 per hour plus Gratuity

SOUS CHEF - Cascade Locks

Will be directly responsible for daily food service operations. Position will be responsible for managing, supervising, and training of all on-board galley personnel. Position will ensure a high level of food quality, while helping to maintain budget figures for labor and food cost. The main focus will be to ensure that the guests perceive a high value of food service and true customer satisfaction.

Responsibilities:

• -Protects the integrity of the Executive Chef's reputation.
• -Communicates daily with Executive Chef, Chef, or the sales department if needed, as to cruise schedule and details, organizing the meal service for each function.
• -Works closely with the Executive Chef, and Chef to ensure Quality events and services.
• -Works directly with the Cruise Manager to ensure customer satisfaction.
• -Trains all galley personnel on high levels of food preparation standards.
• -Will assist the Executive Chef, and Chef with purchasing, receiving, and inventory of galley food and supplies, as well as general cleaning supplies.
• -Will assist the Executive Chef, and Chef to maintain galley equipment.
• -Prepares side work, set-up, and close-down procedures to ensure cleanliness of the galley, adhering to Health Department Regulations and OSHA standards.
• -Assists the Executive Chef, and Chef to write menus.
• -Works closely with the Captain, and Safety Manager to maintain safety standards.
• -Routinely inspects aesthetics of the galley, and constantly strives to create an excellent, clean atmosphere for employees to work.
• -Responsible for maintaining a high level of morale in the work environment.
• -Assists the Executive Chef, and Chef in other duties to enhance the whole Portland Spirit operation.

Skills and Requirements:

• At least one year of experience.
• School requirement.

Job Specifics:

• Reports to: Executive Chef
• Pay Range: Depends on experience.

LEAD COOK - Cascade Locks

Will be directly responsible for daily food service operations. Position will be responsible for managing, supervising, and training of all on-board galley personnel. Position will ensure a high level of food quality, while helping to maintain budget figures for labor and food cost. The main focus will be to ensure that the guests perceive a high value of food service and true customer satisfaction.

Responsibilities:

• -Protects the integrity of the executive chefs reputation.
• -Leads by example; follows all Company quality standards for food preparation, storage and rotation, line cooking procedures, and all safe work practices.
• -Responsible for maintaining and controlling the overall quality, consistency, preparation, and presentation of all assigned products.
• -Oversee and assist in the development of menus and the preparation of food.
• -Communicates with the executive chef, chef, or sales department as to cruise schedule and details to organize the meal service for each function.
• -Works closely with executive chef, chef, and cruise manager to ensure quality events and services.
• -Assist with purchasing, receiving, and inventory of galley food and supplies.
• Perform side work, set-up, and close-down procedures in compliance with federal, sate, and local law as well as company specifications.
• Assist in the supervision on the kitchen.
• Assist with the training of all galley personnel.

Skills and Requirements:

• Three years experience in lead or supervisory position in restaurant kitchen environment.
• Food Handlers card required upon hire.
• Basic computer skills Ability to work in fast paced environment and work as a team player.
• Ability to do repeated bending and lifting.
• Ability to be on your feet for extended periods of time.


• Pay range: $10-$12 per hour plus Gratuity - DOE

SERVER - Cascade Locks

Will be directly responsible for the daily guest services on all Portland Spirit ships. Position will be directly responsible for all related styles of service, including, but not limited to, table side, banquet, and cocktailing. Main focus will be to ensure customer perceives high value of service provided and true customer satisfaction. Flexible schedule, with emphasis on evenings, weekends, and holidays.

Responsibilities:

• -Assist in marine operations as necessary, including, but not limited to, safety drills, ship cleanliness, and deckhand duties.
• -Involved in all facets of customer services and amenities provided to guests.
• -Responsible for daily record keeping and handling money outlined by the Accounting Department and Service Management.
• -Adheres to side work, set-up and close down, procedures and ensures ship cleanliness.
• -Maintains a high level of customer service.
• -Adheres to uniform policy and tip policy, monitors product costs, and initiates teamwork.
• -Communicates with the Cruise Director as to cruise details as it pertains to service and photography.
• -Involved with entertaining guests as directed by the Entertainment Coordinator.
• -Assists Cruise Director on duty in capacity needed, including, but not limited to, the greeting and seating of guests and service of customers.
• -Assists the Bar Manager in other duties to enhance the whole Portland Spirit operation.
• -Display a constant awareness of ones surroundings in regards to safety, cleanliness, and repairs.
• -Assist with selling photographs and gift shop operations.
• -Pre-employment drug test and enrolled in random D.O.T. drug testing schedule.
• -Required to sing opening and closing songs.

Skills and Requirements:

• Restaurant or catering background required. (Food Handlers Card and OLCC required)
• Entertainment background preferred but not required.
• Wine, alcohol and beer knowledge desired.
• Able to carry, push or pull up to 50 lbs.
• Ability to repeatedly bend, lift, climbing of stairs, pushing wheelchairs and standing for extended periods.
• Ability to work in a fast-paced environment and ability to work as a team player.
• Experience in cash handling and understanding basic math.
• Highly skilled in relating to people.


• Pay range: Oregon Minimum Wage plus Gratuity

BUSSER/PHOTOGRAPHER - Cascade Locks

Will be directly responsible for the daily guest/photograph services on all Portland Spirit ships. Position will be directly responsible for supporting the servers in all related styles of service, including, but not limited to, table side, and banquet. Main focus will be to ensure customer perceives high value of service provided and true customer satisfaction. Flexible schedule, with emphasis on weekends and evenings.

Responsibilities:

• -Assist in marine operations as necessary, including, but not limited to, boat maintenance safety drills, ship cleanliness, and deckhand duties.
• -Assists wait staff in all facets of food and beverage service, including, but not limited to, removal of dirty dishes from tables, refilling of table basics such as bread and water, and supplying of buss station products, such as coffee, cream, and service dishes.
• -Adheres to side work, set-up and close down, procedures and ensures ship cleanliness.
• -Maintains a high level of customer service, including, but not limited to, adhering to uniform policy and tip policy, monitoring product costs, and initiating teamwork.
• -Communicates with the Cruise Director as to cruise details as it pertains to service.
• -Involved with entertaining guests as directed by the Entertainment Coordinator.
• -Assists Cruise Director on duty in capacity needed, including, but not limited to, the greeting and seating of guests and service of customers.
• -Takes, develops, and sells guest boarding photographs and assists with gift shop operations.
• -Responsible for daily record keeping and handling money outlined by the Accounting Department and Service Management.
• -Pre-employment drug test and enrolled in random D.O.T. drug testing schedule.
• -Required to sing opening and closing song.

Skills and Requirements:

• Restaurant or catering background recommended. (Food Handlers card required.)
• Able to carry, push or pull up to 50 lbs.
• Ability to repeatedly bend, lift, climbing of stairs, pushing wheelchairs and stand for extended periods.
• Ability to work in a fast-paced environment.
• Ability to perform proper cash handling procedures.
• Self-motivated and self-directed.
• Highly skilled in relating to people and work as a team player.
• Entertainment background preferred but not required.


• Pay range: Oregon Minimum Wage plus Gratuity

CUSTOMER SERVICE REPRESENTATIVE - Cascade Locks

Your main focus will be to ensure excellent customer service while assisting passengers and visitors. This position is also directly responsible for processing telephone and in-person reservation requests for individual and small group purchases.

Responsibilities:

• -Answering high volume of incoming telephone calls and directing calls.
• -Knowledge of all general information regarding cruise schedules, services, prices and general boat inquiries.
• -Cash handling and other monetary transactions.
• -Processing and balancing payments with the Accounting Department.
• -Accurate entering of all computer data.
• -Able to troubleshoot; Problem solve; work independently.
• -Extremely dependable is an essential function of this position.
• -Procedures to open and close the building.
• -Assisting with all administrative duties; typing documents, mailings, copying and correlating materials.
• -Clerical support to all Portland Spirit departments.
• -Position includes all of the above; but not limited to.

Skills and Requirements:

• -Excellent customer service experience.
• -Excellent communication skills; written and oral.
• -Proficient in English and telephone etiquette.
• -Experience in cash handling and understanding basic math.
• -Knowledgeable in computers.
• -Required to wear a headset while working at your desk.
• -Typing accuracy, minimum of 30 wpm.
• -Capable of lifting and carrying 40 pounds.
• -Ability to multi-task, self-starter, organized, flexible schedule and team player.

Job Specifics:

• Starting at $9.00 an hour
• Pre-Employment drug testing
• Fragrance free building

Work Schedule:

• Schedule varies with season
• Up to 40 hours per week
• Including weekend & holidays

Benefits:

• 50% family member discount
• Direct Deposit
• Eligible for Health Insurance